Streamline your systems and make your business hum.
Want to increase your profits, draw top talent, and get your day-to-day systems in shape? You’ve come to the right place. Let’s get your business running like the well-oiled machine it was born to be.
How did 2019 end for all of you? Did you have any unexpected changes in revenue or profitability? Nobody likes to see those numbers sink. I’ve seen agencies focus on their revenue and become obsessed with decline. But if you’re only looking at revenue and not profitability, you can miss the trees for the forest.
Are you an agency owner who is still handling the daily operations for your team? Does your organization have operations responsibilities spread over multiple people? It might be the right time to start looking for an operations manager! Join us as we take a look at how you can know when it’s the right time to bring on an ops person. Not sure what an operations manager would do? Don’t worry, we cover that, too!
To create a true partnership with your clients, you need to establish clear boundaries early and whenever necessary to keep the rules of engagement top of mind. Situations where clients push past unsaid expectations are completely preventable. So why not set yourself and your team up well from the start with clear rules at the kickoff?
Just like your personal finances, having a budget in place for your company will help guide your day to day decisions and set you up for success! Make the choices today to know where your dollars are going and reclaim confidence over those intimidating metrics.
Annual employee reviews are like a two-sided coin. On one hand, I love how those special meetings allow you to really dig into the technical and soft skill growth of employees. On the other hand, why do we do them so infrequently? Isn’t this type of personal connection something managers should be doing on an ongoing basis?!
There’s a good chance that if you’re part of a leadership team, you’ve been charged with making critical decisions. After the hundredth decision of the day, your executive function is probably struggling. But what if there is a solution? What if you could prevent decision fatigue and utilize your team better?
There are many benefits of remote work for the employee and the company, but these benefits aren’t exclusive to remote teams. Even if your organization is predominantly on-site, you can dip your toe in by embracing a work from home policy.
Here’s a crazy fact - our national unemployment rate is currently 3.5% (as of October 2019). This is the lowest it’s been since 1969!! That’s awesome right?! Well, yes for the economy, but not so much if you’re trying to hire for your company. Make sure you’re a cut above the others by really honing in your hiring process. The days of “I’ll know it’s the right candidate when I start speaking to them” are over.
Tracking time is never fun, but it’s something I highly recommend all service based companies do. You know, like those other annoying habits that we know are good for us but are well...annoying. So just like flossing your teeth or going to the gym, the best way to motivate yourself is to understand WHY it’s important.
Exit interviews are a simple and impactful process that companies can implement in their organization. Scheduling their exit interview may not seem high priority, but it is a huge opportunity to learn and grow.
