Streamline your systems and make your business hum.
Want to increase your profits, draw top talent, and get your day-to-day systems in shape? You’ve come to the right place. Let’s get your business running like the well-oiled machine it was born to be.
You can’t improve what you don’t measure. Get a clear sense of your financial picture, allowing you to make crucial decisions for your business.
Businesses that have solid operational practices in place are free to take more risks, reap more rewards, and ultimately, thrive.
Your agency is only as good as the talent you can attract and retain. Make sure you have a strategy in place to draw the best people and keep them.
Your tools aren’t being used effectively and consistently amongst your team creating confusion and inefficiencies.
Although you’re a creative at heart, you understand the value of having standard operating procedures and need someone to advise how to refine yours.
You want help getting out of the day to day of running your business, but can’t find a way out of the weeds. You want your company to grow!
You hire great people, and want to set up a system to really see them flourish.
Your team is sharp but keeps getting bogged down by knowing who owns each responsibility.
You started your business to work on exciting projects, but now you realize you want to work on running the actual business.
Your teams aren’t running as efficiently as you know they can but everyone’s too busy doing client work to make improvements.
You spend too much time in meetings, spreadsheets, and putting out fires.
You want to track the right financial metrics to make key decisions, but you’re not sure where to start!
You want to tap into the brain of an expert who lives and breathes agency operations.
Hi there! I’m Melanie and I ❤️ agency operations.
I’m an financial nerd, an operations whiz, and an HR strategist all rolled into one charming, no-nonsense package. I make agencies run like well oiled machines by optimizing their day-to-day systems.
My calling is to make order out of chaos. I’ve been lucky to work with an array of creative agencies, large and small, and along the way, I started to notice some patterns. First, talented business owners were juggling a ton of responsibilities that forced them out of their genius zone and away from what they were best at. In addition, the rest of the team were typically so busy giving 110% to their clients, they rarely had time to focus on internal improvements. This only compounded the problem.
I started looking for efficient systems and processes that would free up these execs, lower stress from top to bottom across an organization, and save agencies time and money. Twelve years later, I’m putting that passion to use as the Founder of WeConsult, where we create workflows that empower teams and set busy owners free.
WeConsult approached this project with a clear plan, first starting with a deep dive into the team’s existing tools and processes. With these tools and processes affecting almost every person at the organization, we knew we had to have a thorough understanding of all the current workflows.
In order to ensure lasting improvements, we kickstarted the engagement with a research phase. We started by first analyzing all previous exit interviews and then jumping into current employee 1:1 interviews.
WeConsult went straight to work absorbing the ins and outs of Firefly’s finances, human resources, general day-to-day business administration, as well as responsibilities needed to keep the services side of the business running.
This case study highlights a growing company in the creative agency space and the steps taken to meticulously document all operational processes.
